At OxyPrimeStore.com, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may request a return or refund within a specified period (e.g., 7–14 days) after receiving your item. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging. Certain items, such as personal use or clearance products, may not be eligible for return.
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed through your original payment method within a few business days. Please note that shipping costs are non-refundable, and customers may be responsible for return shipping charges unless the item received was defective or incorrect.
We reserve the right to refuse returns that do not meet our policy requirements. For any questions or assistance regarding returns or refunds, please contact our support team.